Informativa sulle spedizioni
At AfriEssence, your order is our priority. We focus on fast and reliable delivery so you can enjoy your products as soon as possible. Our team carefully prepares and ships every order with attention to detail. Below you’ll find clear information about our shipping regions, delivery options, costs, estimated delivery times and what to do if there’s ever an issue with your order.
1. Shipping Regions
All orders within Europe will be shipped with DHL/ PostNL. Orders to the UK will be shipped with FEDEX.
Free shipping thresholds:
- €100 and above: Netherlands
- €150 and above: Other EU countries
Shipping costs are calculated as a flat rate per country/region and are displayed at checkout once your address is entered.
2. Processing and Delivery Times
Orders placed before 12:00 CET on business days are shipped the same day. Orders placed after this time are processed the next business day.
Estimated delivery times:
Netherlands: 1 -5 business day
Other EU countries: 2 to 7 business days depending on the destination
Please note that during busy periods such as holidays or promotional sales, processing times may take slightly longer.
3. Tracking and Order Updates
All parcel shipments include a tracking number, allowing you to follow your order every step of the way.
4. Customs, Duties and Taxes
All orders shipped within the European Union include VAT in the displayed prices. Please note that depending on your country and the total value of your order, local taxes or import duties may apply upon delivery. AfriEssence is not responsible for these additional charges. You will receive a shipment confirmation email with tracking details as soon as your order has been dispatched.
5. Contact Us
For any shipping-related questions, please reach out to us:
Email: Info@afriessence.nl
We’re always happy to assist you and ensure your AfriEssence experience is as smooth and enjoyable as possible.
