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No, you can check out as a guest. With an account, you can track your orders, view your order history and save your details for a faster checkout.

Once your order is placed, it goes straight to our warehouse, so we cannot change the shipping address. Please double check your details before completing your order. Once your parcel has shipped, you may be able to change the delivery options via the carrier's tracking link. If the parcel cannot be delivered, it will be returned to us and you will receive a refund minus the shipping and return costs we incurred.

Once your payment is confirmed, your order goes straight to our warehouse to be picked, packed and shipped. This means we cannot change or cancel it. You can still return your order within the return period via our returns portal.

We accept iDEAL | Wero, Bancontact, credit cards (Visa, Mastercard and American Express), PayPal, Apple Pay, Google Pay and Klarna.

When paying by credit card, your billing address must match the address linked to your card, otherwise your order may not be processed. All payments are secured.

As soon as your order has shipped, you will receive an email with a tracking link. 

We currently ship to all countries in the European Union. More countries will follow soon.

Delivery times are counted from the moment you place your order:

• Netherlands & Belgium: 1–2 business 
• Other EU countries: 2–5 business days

Once your order has been shipped, you'll receive a tracking link via email so you can easily follow your delivery.

Shipping costs depend on your country. The exact shipping costs are always shown at checkout.

Orders placed before 22:00 CEST ship the same day. Orders placed later ship the next business day.

Estimated delivery times are shown at checkout and on our Shipping page. Delivery times begin once your order has been dispatched.

No. We currently only ship within the European Union, so no import duties or extra taxes are charged on delivery.

Return shipping is at your own expense. The costs depend on your country and the carrier you choose, and are shown in our returns portal before you confirm your return.

We process returns within 5 business days after they arrive at our warehouse. Your refund is issued to your original payment method. Depending on your bank or payment provider, it may take a few extra days before it is visible in your account.

Register your return via our returns portal. Select the item(s) you want to return, print your return label and pack everything securely, preferably in the original packaging. Drop off your parcel at the nearest drop-off point and keep your receipt until your refund has been processed.