AfriEssence delivers to the Netherlands, Belgium, France and Germany.

We apologize for the mistake with your order. Please reach out to us at info@afriessence.nl, and we'll resolve the issue within 48 hours.

You can track your order using the tracking number provided by the delivery service once your package has been dispatched.

We're sorry for the issue with your order. Please email us at info@afriessence.nl, and we'll ensure it's resolved within 48 hours.

If you discover an error with your shipping address right after placing your order, please reach out to our customer support team as soon as possible. Acting quickly increases the likelihood of making the necessary corrections before your order is dispatched.

If your order has already been processed or shipped, and you can't update the address through customer support, please get in touch with the shipping carrier directly. Depending on their policies, you may be able to arrange for your package to be redirected to the correct address. Please keep in mind that this may incur an additional fee and is subject to the carrier's approval.

To help avoid these situations in the future, we encourage you to carefully review your shipping address before completing your order. Make sure that all information, such as apartment numbers, street names, and postal/ZIP codes, is entered accurately.

All prices on our website include VAT, so you won't face any additional charges at checkout. We aim to offer transparent pricing to ensure a seamless shopping experience. If you have any questions or need further assistance, please don't hesitate to contact our customer support team.